Terms & Conditions
Last updated: February 2026
1. Acceptance of Terms
By accessing or using the CrowdPass platform, website, mobile applications, and related services (collectively, the “Services”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, you may not use the Services. These Terms constitute a legally binding agreement between you and CrowdPass, Inc.
2. Description of Service
CrowdPass is an event management platform that provides tools and services including but not limited to: event registration, ticketing, access control, NFC and RFID badge and wristband technology, lead retrieval, badge printing, attendee tracking, real-time analytics, and related services for event organizers, exhibitors, sponsors, and attendees.
We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.
3. Account Registration
To use certain features of the Services, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Update your information to keep it accurate, current, and complete
- Safeguard your account credentials and not share them with third parties
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
You must be at least 18 years of age to create an account or use the Services as an event organizer. Attendees under 18 may use the Services only with the consent and supervision of a parent or legal guardian.
4. User Responsibilities
a. Event Organizers
Event organizers using CrowdPass are solely responsible for their events, including compliance with all applicable laws, regulations, and venue requirements. Organizers are responsible for the accuracy of event information, ticket pricing, attendee communications, and the lawful collection and use of attendee data.
b. All Users
You agree not to:
- Use the Services for any unlawful purpose
- Attempt to gain unauthorized access to the Services or related systems
- Transmit any malicious code, viruses, or harmful content
- Interfere with or disrupt the Services
- Use the Services to infringe upon the intellectual property rights of others
- Sell, resell, or commercially exploit the Services without authorization
- Scrape, harvest, or collect data from the Services through automated means without consent
5. Payment Terms
Certain Services require payment. All fees are stated in U.S. dollars unless otherwise indicated. By using paid features, you agree to:
- Pay all fees associated with your use of the Services in a timely manner
- Provide valid and up-to-date payment information
- Accept that fees are non-refundable except as expressly stated in these Terms or required by applicable law
We reserve the right to change our pricing at any time. Changes to pricing will be communicated with reasonable advance notice and will not apply retroactively to existing service periods.
6. Intellectual Property
The Services, including all content, features, functionality, software, designs, and trademarks, are owned by CrowdPass, Inc. and are protected by copyright, trademark, patent, and other intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works based on the Services without our express written consent.
You retain ownership of any content you upload or create through the Services. By uploading content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and process that content solely for the purpose of providing the Services.
7. Data & Privacy
Your use of the Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. Event organizers who collect attendee data through the Services are responsible for their use of that data in compliance with applicable privacy laws.
CrowdPass processes attendee data on behalf of event organizers in accordance with our data processing agreements and applicable data protection regulations.
8. Third-Party Services
The Services may integrate with or contain links to third-party services. CrowdPass is not responsible for the content, policies, or practices of any third-party services. Your use of third-party services is at your own risk and subject to the terms and conditions of those services.
9. Warranty Disclaimer
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. CROWDPASS DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CROWDPASS, INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
11. Indemnification
You agree to indemnify, defend, and hold harmless CrowdPass, Inc., its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services, your violation of these Terms, or your violation of any rights of a third party.
12. Termination
We may terminate or suspend your access to the Services at any time, with or without cause, and with or without notice. You may also terminate your account at any time by contacting us. Upon termination:
- Your right to use the Services will immediately cease
- We may delete your account data in accordance with our data retention policies
- All provisions of these Terms that by their nature should survive termination shall survive, including intellectual property, warranty disclaimers, indemnification, and limitation of liability
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in New York County, New York. You consent to the personal jurisdiction of such courts.
14. Changes to These Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the “Last updated” date. Your continued use of the Services after such changes constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using the Services.
15. Contact Information
If you have any questions about these Terms, please contact us at: